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Introduction

The Ontario Council on Community Health Accreditation (OCCHA) was formed in 1981. OCCHA in an independent agency directed by a Board of Directors whose members are appointed by professional associations involved in public health.

OCCHA's conviction is that the provision of quality public health programs and services requires sound administrative and operational processes. Through the accreditation process, OCCHA provides an independent, voluntary, peer evaluation of the administrative and operational aspects of local public health agencies.

To be appointed to the OCCHA Board of Directors, a representative must be active at the management/consultative level in public health and must be approved for election or appointment by the member organization which he/she is representing on the OCCHA Board.

Summary of Activities

October 2009 to March 2010

OCCHA’s Mission Statement

The Ontario Council on Community Health Accreditation promotes accountability and excellence in public health programs and services.

OCCHA's Mandate

 To establish, review and revise accreditation standards related to governance, administration, program planning, implementation, monitoring and evaluation.

 To enhance knowledge through consultation and shared experience.

 To measure agency performance against peer set standards, provide comprehensive reports and confer accreditation awards.

 To promote and facilitate continuous quality improvement in public health units through consultation across Ontario public health units.

 To work in partnership with other community health organizations and relevant provincial ministries to promote excellence in public health programs and services.

OCCHA’s Strategic Directions

1. Strengthen OCCHA’s partnership with the MOHLTC by creating opportunities for collaboration in support of public health renewal.

2. Enhance customer service and marketing of OCCHA and the accreditation process and nurture/strengthen alliances and partnerships in support of OCCHA’s mission.

3. Encourage and facilitate organizational excellence and ongoing quality of practice (CQI) in public health.

4. Build the capacity to fulfill OCCHA’s role in support of public health renewal.

Key Initiatives for 2009-2010

1.                  Full implementation of the new accreditation program, Advancing Quality in Public Health

2.                  Development and coordination of a surveyor training workshop to expand the roster of OCCHA surveyors. 

3.                  Development of indicators and quality attributes in support of the OCCHA quality framework for public health units.

4.                  Continued consultation with the Ministry of Health and Long Term Care in support of  public health renewal, performance measurement and accountability.

5.                  Continued marketing of the accreditation program and the development of guidelines and tools to assist health units in their preparations for an accreditation survey.

OCCHA’s Accreditation Award and Standards - Advancing Quality in Public Health

The revised accreditation process, Advancing Quality in Public Health, was implemented in January 2009. To date, three health units have participated in the new process. There are four additional accreditation surveys scheduled to take place prior to the end of June 2010. Additional tools developed in support of the new process include: a) an OCCHA annual agency questionnaire; b) on-line quality surveys for the board, staff and community partners; c) annual review reporting tools, and d) the OCCHA annual health unit report. In addition, OCCHA will continue to offer support to all health units through on-site presentations and program updates. Upon completion of the surveys in 2010, the OCCHA Board of Directors will conduct a formal evaluation of the new process and tools.  The OCCHA Board of Directors would like to, once again, thank all those who provided feedback into the revised accreditation standards and process.

OCCHA’s Continuous Quality Improvement (CQI) Advisory Group and Quality Framework for Public Health Units

The CQI Advisory Group provides ongoing feedback to OCCHA on CQI initiatives and assists in priority-setting of CQI activities.  Membership on the Advisory Group is open to all public health units.  The CQI Advisory Group will be reviewing its mandate for the 2009-2010 fiscal year and beyond.  The quality framework for public health units has been updated and is linked to the revised accreditation process.  Quality surveys for board, staff and community partners have been developed to facilitate implementation of the framework and to support continuous quality improvement in public health units. These surveys are available to all health units. In addition, OCCHA has developed draft indicators and quality attributes for the accreditation standards in support of the framework.  The CQI Advisory Group will be asked to provide feedback on the quality attributes to the OCCHA Board of Directors. Upon formal review, the quality attributes and indicators will be used to support both the accreditation process and quality framework.

Should you wish to participate on this Advisory Group or should you wish further information on the quality framework or supporting quality documents/tools,  please contact Bev Russ at bevruss@occha.org

Public Health Renewal

The Ontario Public Health Standards (OPHS) have been incorporated into the new accreditation program. The OCCHA Board of Directors looks forward to our continued involvement in support of public health renewal, particularly in the areas of performance measurement and accountability. We will continue to collaborate with the Ministry of Health and Long-Term Care in support of the implementation of a performance management framework for public health.

Surveyor Training Workshop

The OCCHA Surveyor Training Workshop was conducted on March 29, 2010. There were approximately sixty participants representing twenty two health units in attendance. We would like to thank all those who attended for their interest in the accreditation process and for their feedback. Results of the evaluation of the workshop will be presented to the OCCHA Board of Directors at their next meeting.

Accreditation Surveys

As previously noted, OCCHA will be conducting at least four surveys prior to the end of June 2010. In addition, there are three additional surveys scheduled to take place by the end of November 2010 and two annual on-site reviews. Health Units interested in learning more about OCCHA and the accreditation process should contact Meighan Finlay at meighanfinlay@occha.org. OCCHA would be pleased to provide a presentation to your Board of Health or Health Unit.

 

OCCHA's Mission Statement ] OCCHA's Strategic Plan ] OCCHA's Board of Directors ] OCCHA's Committee Structure ] OCCHA's Parnerships & Other Initiatives ] OCCHA's Newsletters ] OCCHA's Annual Reports ] OCCHA's Calendar of Events ] OCCHA's Contact Information ]

Do you need more information? Contact meighanfinlay@occha.org
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